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Neat News 2024-294 (added 2024-12-03)

Pressuring for tips is bad for business

tip.jpg
© Adeeto [CC BY-SA 4.0]

A new study finds that customers who feel in digital transactions observed or even pressured to give a tip are likely not to return to and not to recommend a business. That is, pressuring for tips in bad for business.

related: #tip #business

News seen at: science alert - Socity

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