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Neat News 2023-330 (added 2023-11-26)

Gender stereotypes breaking apologies more effective

apology.jpg
© Bill H. Gong [CC BY-SA 4.0]

Studying actual apologies it was found that in apologizing men typically use language that is assertive, confident, and self-assured, whereas women language that is warm, communal, and nurturing. Apologies are particularly successful in repairing trust when they break through such stereotypical language patterns.

related: #apology #language

News seen at: ScienceDaily - Mind & Brain

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