Neat News 2887 (added 2023-11-26)
Gender stereotypes breaking apologies more effective
Studying actual apologies it was found that in apologizing men typically use language that is assertive, confident, and self-assured, whereas women language that is warm, communal, and nurturing. Apologies are particularly successful in repairing trust when they break through such stereotypical language patterns.
related: #apology #language